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Inquiries

Applications and Inquiries for Magnetic Telephone Cards

Telephone Card Exchange Center
0120-145472 (Japanese only)

  • Service hours: 9 a.m. to 5 p.m. Monday through Friday
    (Excluding Saturdays, Sundays, holidays and year-end and New Year’s holidays <December 29 - January 3>)
  • * Calls can be made from mobile phones and PHS as well.
  • * To avoid making a wrong number, please confirm the number before you dial it.

Applications and Inquiries for Paying Call Charges by Telephone Cards and Other Matters

0120-747488 (free)
9am to 5pm Monday through Friday
(Closed Saturday, Sunday, National Holidays and New Year’s Holidays [Dec.29 to Jan.3])
  • *Bills to customers for monthly usage charges, etc. will be raised by NTT Finance, a member of the NTT Group. (Subject to the services used, bills may be raised by NTT West.)
  • *To avoid making a wrong number, please confirm the number before you dial it.
Review W23-667-1

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