Suspension and Cancellation
A guide to procedures for suspending/cancelling Analog and INS-Net telephone services.
Procedures to suspend/cancel Analog or INS-Net service.
Overview
If you no longer need Analog, INS-Net 64, or INS-Net 1500 service, NTT West can temporarily suspend your telephone service at your request. Please select one of the two types of suspension.
Type I (Ichiji Chudan)
You will be able to use the same telephone number or subscriber number as before when you resume service. Note that basic monthly charges will apply during the suspension period.
Type II (Riyo Kyushi)
You will retain subsctiption rights, but your telephone number or subscriber number will change when you resume service. Basic monthly charges will not apply during the suspension period.
- Note that you cannot suspend service with Analog Lite or INS-Net 64 Lite.
- Before you make an application/inquiry
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- - Please read and agree to our privacy policy.
- - Inquiry/application forms are hosted on inq-net.ntt-west.co.jp, a domain for order processing.
