Suspension and Cancellation

A guide to procedures for suspending/cancelling Analog and INS-Net telephone services.
Procedures to suspend/cancel Analog or INS-Net service.

Charges

Charges, cancelation fees, etc. shown include taxes.

• - In addition to the above charge, charges may apply for work such as disconnecting telephone equipment. Installation charges will also apply when resuming service.
• - The above charge will not apply if changing to Type II (Riyo Kyushi) while using Type I (Ichiji Chudan).
• - Basic monthly charges will not apply during the suspension period with Type II (Riyo Kyushi).

Before you make an application/inquiry

• - Please read and agree to our privacy policy.
• - Inquiry/application forms are hosted on inq-net.ntt-west.co.jp, a domain for order processing.

• Service Applications and Changes
• New Application
• Relocation
• Payment Procedures
• Changing information
• If You No Longer Need NTT West Services