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  1. HOME
  2. Service Guide
  3. Service Applications and Changes
  4. If You no Longer Need NTT West Services
  5. Suspension and Cancellation

Service Guide

Suspension and Cancellation

"INS-Net (Comprehensive Digital Communications Service)" will stop accepting new/relocation applications on August 31, 2024, and will cease providing the service on December 31, 2028. We will continue to accept new applications for optional services till the service ends.
Please click here for more details.(Japanese version only)

A guide to procedures for suspending/cancelling Analog and INS-Net telephone services.
Procedures to suspend/cancel Analog or INS-Net service.

Cancelling procedures

If suspending or cancelling Analog or INS-Net service, please select one of the following options.

Click here for procedures for cancelling FLET'S HIKARI and FLET'S optional services. (in Japanese only)
Cancellation procedures cannot be performed on this website.

Apply

審査24-451【250831】

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