How to Relocate Analog/INS-Net Services (Telephone Services)
A guide to moving your telephone subscription to a new location.
Please apply as soon as your relocation is decided.
Charges
A ¥2,200 (incl.tax) charge for relocation work will be incurred when relocating.
- This is the charge when no installation/removal of internal wiring, terminal equipment, etc. is required. The charge differs depending on the work required to relocate the telephone line.
Please note that one or two bills for your old telephone number may be issued after work to relocate the telephone line is completed.
If relocating within the NTT West service area (30 prefectures west of Toyama, Gifu, and Shizuoka prefectures), automatic bank transfer payment or credit card payment can be continued at your new location (regardless of any change in your telephone number). Please inform us if you would like to continue such payment when applying.
If relocating from the NTT East area or changing from the service of another company, you will need to apply to switch automatic bank account payment or credit card payment to NTT West.
- Before you make an application/inquiry
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- - Please read and agree to our privacy policy.
- - Inquiry/application forms are hosted on inq-net.ntt-west.co.jp, a domain for order processing.
