Switching Services

"INS-Net (Comprehensive Digital Communications Service)" will stop accepting new/relocation applications on August 31, 2024, and will cease providing the service on December 31, 2028. We will continue to accept new applications for optional services till the service ends.
Please click here for more details.(Japanese version only)

A guide to switching from INS-Net to Analog

Keeping the same number when switching services

When switching from INS-Net 64 to Analog, it is possible to carry over the phone numbers connected with the subscription.

- It is possible to keep the same number when switching from INS-Net 64 to Analog.

Before you make an application/inquiry

- Please read and agree to our privacy policy.
- Inquiry/application forms are hosted on inq-net.ntt-west.co.jp, a domain for order processing.

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Service Applications and Changes
New Application
Relocation
Payment Procedures
Changing information
If You No Longer Need NTT West Services

審査24-451【250831】