The basic charges for「Analog Phones」and「Analog Phones・ Light Plan」will be revised from April 1, 2026. For details, please check here.(Japanese version only)

There will be changes to billing for communications services, etc. from January 2026 billing onwards. For details, click here.(Japanese version only)

Basic Billing System

"INS-Net (Comprehensive Digital Communications Service)" will stop accepting new/relocation applications on August 31, 2024, and will cease providing the service on December 31, 2028. We will continue to accept new applications for optional services till the service ends.
Please click here for more details.(Japanese version only)

This section describes the breakdown of telephone charges and different kinds of dialing charges.

Billing system

NTT West's Analog/INS Net (telephone service) telephone charges consist of the three categories below.

Initial fees: Charges to be paid for a new subscription.
Basic monthly charges: Fixed monthly charges to be paid regardless of how much you call.
Dialing charges: Charges to be paid according to how much you call.

Breakdown of Analog/INS Net telephone charges

Analog/INS phone charges consist of the following items.

Initial fees

Charges to be paid for a new subscription.

Contract fee	A handling charge required for a new telephone line installation
Subscription fee	A charge that covers part of the cost of a new telephone facilities installation
Installation charge	A charge for wiring inside the building
Cable installation fee	A charge required for installing new telephone poles in the subscriber's area

Details of initial fees

Basic monthly charges

Fixed monthly charges to be paid regardless of how much you call.

Line service charges	Charges required for facility maintenance and upgrade, order processing, dialing call frequency check and review, and billing and collecting
Optional service charges	Charges for using Call Waiting and other optional services
Internal wiring usage charges	Charges required for renting internal wiring from NTT West
Terminal equipment usage charges	Charges required for renting terminal equipment such as a telephone and a PBX

- In addition to the monthly usage fee, a universal service fee for phone services and telephone relay service fee are required for each telephone number (the same applies to additional numbers (optional)).
Please see below for details.
About universal service for phone services .＜Japanese version only＞
About telephone relay service .＜Japanese version only＞

Details of basic monthly charges

Dialing charges

Charges to be paid according to how much you call.

Regular time call	Dialing charges for local calls, adjacent area calls, outside-the-area calls such as dialing charges for remote islands
Off-peak discount	Evening discount, late night discount, weekend and holiday discounts
Optional discount	Discounts when using discount options

Dialing/Communications charges

Other charges

Operator-assisted call charges	Charges required for Time and Charges - 100 calls, 106 collect calls, etc.
Telegram charges	Charges required for sending telegrams

- The dialing rate from a public phone is more expensive than calling from an Analog line. NTT West does not bill basic monthly charges or subscription fees, but only the dialing charges.

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