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| How to order domestic telegrams |
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| Call 115 to order by telephone. (in Japanese only) |
• Only available with general subscriber telephones and mobile phones (NTT DOCOMO). (If being billed with your mobile phone bill, payment for the sixth and later telegram in a month will be made by credit card.)
• Dial 0120-759-560 if you wish to pay by credit card.
• Connection with the 115 telephone number may not be available from telephone lines of some other carriers.With some lines, dialing the 115 telephone number may connect you to a service other than the NTT West telegram ordering service. In that case, inform the operator that you wish to use the NTT West telegram ordering service or hang up and dial 0120-759-560.
|To avoid making a wrong number, please confirm the number before you dial it.
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| Applications by PC |
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D-MAIL
http://www.ntt-west.co.jp/dmail/ (in Japanese only) |
• Payment is by credit card or by d-Barai or by billing with telephone charges for telephone numbers registered in advance.
• Individual membership registration (free) is required before you can pay telegram charges together with telephone charges.
• BUSINESS D-MAIL for corporate users is available.
(Corporate membership registration (free) is required in advance. Telegram charges will be billed to the registered phone number.)
• Only telephone numbers for NTT West telephone lines can be registered.
• You are responsible for expenses related to Internet connection. |
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| Applications via smartphone site |
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| http://www.ntt-west.co.jp/dmail/s/ (in Japanese only) |
• The website for smartphones has been confirmed to work in the following environments.
Please note that it may not be displayed correctly depending on the settings of the browser if it is used in an environment other than the operation confirmation environment or even under the operation confirmation environment.
@Android12 Google Chrome 99
@iOS15 Safari 604.1
• The site may not be able to be displayed properly on smartphones other than the above or in a browser other than the default browser.
• Payment is by credit card or by d-Barai in advance.
• You are responsible for expenses related to Internet connection.
• Android is a registered trademark or trademark of Google Inc.
• iPhone is a trademark of Apple Inc.
• IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. |
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| Credit cards that can be used for payment: VISA, Master, JCB, American Express, Diners Club |
| • Only credit cards issued in Japan can be used. |
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| Note: |
The recipient can reject telegrams that arrive upon confirming the content and sender. If you wish to reject telegrams for a specific period of time, please notify the delivery staff or call 115. |
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| Application time |
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| 8 a.m. to 7 p.m. (Orders accepted by D-MAIL [website] 24 hours a day.) |
| Delivery time |
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| Telegrams for which orders are received between 8 a.m. and 2 p.m. will be delivered the same day. |
* Excluding some areas and year-end and New Year holidays. (from Dec 31 to Jan 3）
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| Telegram charges |
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Telegram charges are the total of the charge according to number of characters and the charge for holder chosen.
Telegram (message) charge + holder charge = telegram charge |
• If the sender’s name and address are included in the message, the charge for that text will be added.
• You will be informed about types of holder available when calling 115 or using D-MAIL (website).
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| Telegrams（message）Charges |
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Call 115
（telephone order） |
D-MAIL
（website） |
Basic Charge：First page
（up to 300 characters） |
¥1,760
(incl.tax) |
¥1,320
(incl.tax) |
Additional Charge：per page
（up to 420 characters） |
¥330
(incl.tax) |
¥330
(incl.tax) |
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| Charges, cancelation fees, etc. shown include taxes. |
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• Charges when ordering by D－MAIL（website）will be discounted ¥440 (incl.tax) over those when ordering from 115.
* ¥440 [incl.tax] is telegram consignment addition charge（per telegram）
• Telegram delivery can be cancelled (¥330[incl.tax] per telegram). However, cancellation may not be possible on the scheduled day of delivery. |
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