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Service Guide

Service Applications and Changes

"INS-Net (Comprehensive Digital Communications Service)" will stop accepting new/relocation applications on August 31, 2024, and will cease providing the service on December 31, 2028. We will continue to accept new applications for optional services till the service ends.
Please click here for more details.(Japanese version only)

A guide to applying for Analog telephone in the NTT West area, relocating, changing payment methods, and other procedures.

Display NTT West area map

New Application

New ApplicationA guide to applying for Analog or HIKARI DENWA phone services, discount services, and useful services.

Relocation

RelocationA guide to relocating your telephone services.

Payment Procedures

Payment ProceduresA guide to changing payment methods and changing to services that enable online review of usage charges.

Changing information

Changing informationA guide to changing your Analog or INS-Net line subscription, transferring phone rights, and changing your name.

If You No Longer Need NTT West Services

If You No Longer Need NTT West ServicesA guide to suspending or cancelling your subscription, and cancelling discount services and useful services.

審査25-837【270131】

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