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Privacy Policy NTT Business Solutions

About this page

This page presents, for reference purposes, the policy concerning the handling of Personal Information and Specific Personal Information, etc. that was published by NTT Business Solutions Corporation while it existed (as of June 30, 2026), in order to enable confirmation of the handling practices in effect at that time.
Personal Information and Specific Personal Information, etc. acquired by NTT Business Solutions Corporation shall be appropriately handled by the respective successor companies following the succession of rights and obligations associated with organizational restructuring, in accordance with applicable laws and regulations, succession arrangements, and the privacy policies of each company.
Please note that company names, organization names, representative names, department names, contact information, persons responsible for Joint Use, and other information contained in this page reflect the information available at the time of publication. For inquiries regarding the current handling of Personal Information, requests for Disclosure, Correction, etc., or complaints and consultations, please refer to the privacy policies or contact points of the respective successor companies.

Personal Information and Specific Personal Information, etc. Protection Policy of NTT Business Solutions Corporation

NTT Business Solutions Corporation (hereinafter referred to as the “Company”) fully recognizes the social demands concerning the protection of Personal Information and Specific Personal Information, etc., and believes that promoting their proper handling is an important social responsibility as a provider of information and communications services.
In order to fulfill this responsibility, provide the highest level of "value" and "customer satisfaction", and remain a company trusted by customers and society, the entire Company will strive to protect Personal Information and Specific Personal Information, etc. based on the "NTT Group Information Security Policy" and the basic policy outlined below.

  1. The Company will strive for thorough compliance with its Personal Information Protection Management System, including the proper handling (legal compliance) of Personal Information and Specific Personal Information, etc. in accordance with applicable laws, regulations, and other requirements*1.
  2. The Company will clearly define the purpose for using Personal Information and Specific Personal Information, etc. and properly handle Personal Information and Specific Personal Information to the extent necessary to achieve the original purpose of collection. The Company will not use information beyond the stated purpose of use ("use outside the intended purpose") and will strive to keep Personal Information and Specific Personal Information, etc. accurate and up to date.
  3. In order to properly manage Personal Information and Specific Personal Information, etc., the Company will set a system of responsibility by establishing a committee to promote their protection and putting in place a person in charge responsible for protecting Personal Information and for protecting Specific Personal Information or other related information, as well as a person in charge of clerical work for handling such information in each organization.
  4. The Company will conduct the necessary education and training for employees engaged in the handling of Personal Information and Specific Personal Information, etc. and provide appropriate supervision. When outsourcing the handling of such information, the Company will appropriately manage and supervise contractors through measures such as concluding confidentiality agreements.
  5. The Company will take appropriate security control measures while referring to various standards, guidelines, etc. to prevent and correct unauthorized access, loss, destruction, alteration, leakage, and other risks of Personal Information to ensure security of Personal Information and Specific Personal Information, etc.
  6. The Company will appropriately respond to customers' complaints, consultations, and other inquiries regarding the handling of Personal Information and Specific Personal Information, etc.
  7. The Company will strive to continuously improve its management system, security control measures and other necessary measures in order to further promote the protection of Personal Information and Specific Personal Information, etc.

The Company recognizes the importance of strictly protecting not only Personal Information but also information concerning corporate and other organizational customers, and will appropriately handle such information.

  • *1 Examples of laws and regulations relating to the protection of Personal Information and Specific Personal Information, etc.
  • Act on the Protection of Personal Information (Act No.57 of 2003; hereinafter referred to as "Personal Information Protection Act")
  • Telecommunications Business Act (Act No.86 of 1984)
  • Guidelines for Act on the Protection of Personal Information (Volume on General Rules, Volume on Pseudonymized Personal Information and Anonymized Personal Information, Volume on Confirmation and Record-Keeping Obligations upon Third-Party Provision, Volume on Provision to a Third Party in a Foreign Country) (Effective April 1, 2022, Personal Information Protection Commission)
  • Guidelines for the Protection of Personal Information in Telecommunications Business (Notification No.695 of the Ministry of Internal Affairs and Communications, 2004)
  • Guidelines for the Appropriate Handling of Personal Information by Healthcare and Nursing Care Service Providers. (April 14, 2017, Personal Information Protection Commission, Ministry of Health, Labor and Welfare)
  • Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedure (Act No.27 in 2013; hereinafter referred to as “Number Act”)
  • Guidelines for the Proper Handling of Specific Personal Information (for Business Operators) (December 11, 2014, Personal Information Protection Commission) etc.

Established on October 1, 2013.
Revised on April 1, 2022.
NTT Business Solutions Corporation
Hidenori Kigami, President and Representative Director

Policy for the Specific Handling of Personal Information in Relation to the Company's Services, etc.

1. Purpose for Using Personal Information

The Company defines the purposes of use as follows when handling Personal Information*2 in connection with the provision and sale of our company's services, products, etc., or the intermediation, provision under contract, or sale under contract of services, products, etc., of other companies.

  • *2 Personal Information
    Regarding customers other than individual customers, such personal information includes that the Company will use in providing and selling our services, etc., or doing similar transactions among personal information on the representative, directors, employees, etc. of customers. Hereinafter the same meaning shall apply.
  1. Personal Information Handled in connection with the Provision and Sale of the Company's Services and Products
    Personal Information handled by the Company in connection with a customers' application for, purchase of, or use of services and products as well as related inquiries will be used to the extent necessary for identity verification, credit management, provision of services, calculation and billing of product delivery charges, contact with customers in relation to these matters, and carrying out the contents of the contract.
    Such information may also be used to the extent necessary for introducing services and products, consulting services, quality improvement initiatives of services and products, customer satisfaction enhancement measures (Including questionnaire surveys), and the planning and development of new services and products.
    Personal Information may continue to be used within the scope of the above-listed purposes of use even after cancellation of the contract with the customer.
  2. Personal Information Handled in responding to Consultations, and Requests, etc.
    Personal information handled by the Company when customers submit consultations and requests, etc. (Including reports of malfunctions and requests for the disclosure of Personal Information. The same applies hereinafter.) will be used within the scope necessary to respond to such consultations and requests, etc. as well as within the scope necessary to improve the quality of the Company’s services and products and to develop new services and products based on the content of the feedback and consultation, etc.
  3. Personal Information Handled in connection with Questionnaire Surveys and Similar Activities
    Personal Information collected through participation in questionnaire surveys, other surveys*3, prize campaigns, or membership programs (Hereinafter referred to as "questionnaire surveys and other activities.") will be used within the scope necessary for the purposes of the questionnaire surveys, which will be clearly stated in advance, and for sending any associated rewards or prize items.
    • *3 Questionnaire surveys and other surveys
      This includes questionnaire surveys as well as monitoring studies on the Company's services, etc. and surveys related to experiments concerning the development of new services, etc.
  4. Personal Information relating to Contracted Operations and Personal Information Acquired through Contractors
    Personal Information received from other business operators in connection with contracted operations (Sale, intermediation, etc., of products and services of other business operators) will be used only to the extent necessary to perform the contracted operations. In the case where the Company outsources a part of the Company's operations, any Personal Information received from the contractors will be used only to the extent necessary for the performance of those operations.
  5. Personal Information Acquired by the Merged Company, etc.
    In the case where the Company succeeds to Personal Information through a merger, business transfer, or similar transaction, such information will be used only to the extent necessary to achieve the original purposes of use. If the Company intends to use such information beyond the original purpose, the Company will obtain renewed consent from the individual concerned.

2. Provision of Personal Information in Connection with Outsourcing to Other Business Operators, etc.

The Company may provide Personal Information as described below.

  1. Provision of Personal Information in connection with Outsourcing Agreements
    Pursuant to Item 1, Paragraph 5, Article 27 of the Personal Information Protection Act, the Company may provide all or part of the Personal Information to other business operators, to which the handling of Personal Information is outsourced.
    In such cases, the Company will select contractors deemed capable of properly handling Personal Information and will establish appropriate contractual provisions regarding security control measures, confidentiality, conditions of subcontracting arrangements, and other matters relating to the handling of Personal Information and supervise such business operators as required and appropriately.
  2. Provision of Personal Information to Third Parties
    The Company may provide handled Personal Information to third parties in accordance with its contract provisions, etc. and provisions in Paragraph 1 of Article 27 of the Personal Information Protection Act, the Telecommunications Business Act, and other applicable laws and regulations.
    In the case where Personal Information is provided to third parties pursuant to Paragraph 2, Article 27 of the Personal Information Protection Act, the Company will notify customers in advance or publicly announce the required matters on its website and submit the necessary notification to the Personal Information Protection Commission.

3. Joint Use

Pursuant to Item 3 of Paragraph 5 of Article 27 of the Personal Information Protection Act, the Company jointly uses Personal Information as follows.

  1. Items of Personal Information subject to Joint Use
    • Names, details, dates of application, commencement, suspension, and termination of services applied for or used by customers, etc.
    • Customer name, address, telephone number, e-mail address, etc.
    • Customer contact information, including name, address, telephone number, and e-mail address, etc.
    • Information necessary for responding to malfunctions, including malfunctions response status, information of malfunctions history and facilities in use, etc.
    • Billing information including billing recipient name, address, telephone number, etc., bank account number and account name information required for billing, credit card information, and charge and payment history, etc.
    • Items relevant to Personal Information appearing on documents submitted for identity verification or Personal Information lawfully obtained from third parties such as public authorities, credit information agencies.
    • Other items relevant to Personal Information of the information that the Company handles in connection with customer applications for the Company's services.
  2. Parties with whom Personal Information is Jointly Used.
    • NTT Marketing Act Procx Corporation
    • NTT FIELDTECHNO CORPORATION
    • NTT SmartConnect CORPORATION
    • TelWel West Nippon Corporation
    • NTT MEDIASUPPLY CORPORATION
    • NTT West Asset Planning Co., Ltd.
    • Japan Infra Waymark Corporation
    • NTTSPORTICT, K.K.
    • Co-Designing Institute for Polyphonic Society
    • NTT PARAVITA CORPORATION
  3. Purpose of Joint Use
    For introducing and proposing various services, planning and developing new services, implementing initiatives (including questionnaire surveys) aimed at improving service quality and enhancing Customer Satisfaction (CS).
  4. Party Responsible for Joint Use
    NTT Business Solutions Corporation Hidenori Kigami, Representative Member of the Board, President
  5. Method of Acquisition of Personal Information
    Personal Information subject to Joint Use shall be that obtained through oral communications (telephone and face-to-face interactions), web-based input forms, contracts and agreement documents, questionnaires, e-mail, postcards, facsimile transmissions and other written materials (including records created by electronic or magnetic means) by the companies listed in Ⅱ.

4. Basic Concept on Security Measures

The Company will endeavor to appropriately implement measures such as the following to ensure the secure management of Personal Information when handling such information.

  1. Technical Protection Measures
    1. The Company will endeavor to prevent unauthorized access to Personal Information and the leakage, loss, or damage of Personal Information by taking the appropriate measures to control access to Personal Information, restrict means of taking out Personal Information, and implement safeguards against unauthorized access from external sources, etc.
  2. Organizational Protection Measures
    1. A person responsible for the protection of Personal Information will be placed in each organization handling Personal Information, and the responsibilities and authority will be clearly defined.
    2. In order to securely manage Personal Information, the Company will establish internal regulations and manuals, etc., and endeavor to ensure that personnel engaged in operations involving the handling of Personal Information comply with relevant requirements and appropriately monitor and supervise their compliance.
    3. By providing appropriate education and training to employees handling Personal Information, the Company will endeavor to promote awareness of each and every employee to ensure they fully recognize the importance of Personal Information and handle it appropriately.
    4. In the case where the handling of Personal Information is outsourced, the Company will supervise contractors by concluding confidentiality agreements and other measures to ensure the proper handling of Personal Information.
  3. Understanding the External Environment
    In the case where Personal Information is provided to a third party located in a foreign country or stored in a foreign country, the Company will take appropriate security control measures after fully understanding systems for the protection of Personal Information of the country concerned.

5. Processing of Obtained Personal Information (Anonymously Processed Information)

When the Company creates anonymously processed information as defined in Article 43 of the Personal Information Protection Act by processing handled Personal Information, the Company will process Personal Information so that a specific individual cannot be identified and in a manner that prevents restoration of the original Personal Information, and the Company will take appropriate security control measures for anonymously processed information to prevent the leakage of deleted descriptions, personal identification codes and information related to processing methods in accordance with the standards prescribed by the rules of the Personal Information Protection Commission.
When the Company creates and provides anonymously processed information to third parties, the Company will publicly announce the required information through the Company's website or other appropriate means in accordance with the rules on the Personal Information Protection Commission.

6. Information Concerning Personal Information Subject to Disclosure

  1. Name of the Business Operator
    NTT Business Solutions Corporation
  2. Person Responsible for Protecting Personal Information
    General Manager, Marketing Strategy Department
  3. Purpose for Using Personal Information Subject to Disclosure
    Please refer to Section 1 (excluding Ⅳ), "Purpose for Using Personal Information", regarding the purposes for which we use Personal Information subject to disclosure.
  4. Procedures for Disclosure, Correction, etc.
    The Company has established the following procedures regarding customers' requests (hereinafter referred to as "requests for disclosure, correction, etc.") for notification of the purpose of use, disclosure of Personal Information or records of provision to third parties (hereinafter referred to as "disclosure, etc."), or correction, addition or deletion of Personal Information and suspension of use or provision to third parties (hereinafter referred to as "correction, etc.").
    Customers should contact the inquiry desk for "7. Contact points for opinions, etc. regarding the handling of Personal Information." After verifying the identity of the customer or the customer's representative, the Company will respond by means of electromagnetic records, written documents, or other methods requested by customers among the means determined by the Company. Provided, however, that the Company judges it difficult to disclose the information by the means customers requested, the Company will inform customers of it and the reason, and the Company may disclose the information through delivery of written documents. Customers' requests for disclosure, etc. must be submitted using the application forms designated by the Company. Please note that a certain period of time may be required before a response can be provided.
    1. Procedure for disclosure, etc.
      When there is a request for disclosure, etc. from a customer, the Company will respond by means of electromagnetic records, written documents, or other methods requested by the customer among the means determined by the Company. Provided, however, that the Company judges it difficult to disclose the information by the means the customer requested, the Company will inform the customer of it and the reason, and the Company may disclose the information through delivery of written documents. In either case, the customer's request for disclosure, etc. must be submitted on a form designated by the Company.
      Even if a customer requests disclosure, etc., the Company may decline to disclose all or part of the requested information in accordance with the provisions of the Personal Information Protection Act. In such cases, the Company will notify the customer that disclosure will not be made and explain the reason.
      The Company may decline to disclose all or part of the relevant Personal Information to a representative in the case where disclosure may infringe the secrecy of communications, or in the case where disclosure may harm the life, body, property, or other rights and interests of any person, etc.
    2. Procedure for correction, etc.
      When there is a request for correction, etc. from a customer, the Company will investigate the details of the request. In this case, the customer's request for correction, etc. must be submitted using the forms designated by the Company.
      If, as a result of an investigation, the Company determines that the content of the Personal Information is inaccurate, or that the handling of Personal Information is improper, or that the rights or legitimate interests of the customer may be harmed, the Company will take appropriate corrective action.
      Even if there is a request for correction, etc., the Company may decline to correct all or part of the information in accordance with the provisions of the Personal Information Protection Act. In such cases, the Company will notify the customer that correction will not be made and explain the reason.
  5. Identity Verification, etc.
    Requests for Disclosure, Correction, etc. require documentation sufficient to verify the identity of the individual concerned, or to verify the authority of the representative.
    For details on required documentation, customers should contact "7. Contact points for opinions, etc. regarding the handling of Personal Information."
  6. Handling Fees for Requests for Disclosure, etc.
    - Handling Fees: 1,100 yen (tax included) will be charged per request.
    No fee will be charged for notification of the purpose of use.

7. Contact Points for Opinions, etc. Regarding the Handling of Personal Information

For consultations, requests, and other inquiries regarding the content of this Privacy Policy or the handling of Personal Information in the provision, sales, etc. of the Company's services and products, etc., please contact the inquiry desk below. *Please note that the contact point listed below is no longer available.

- Contact Point
NTT Business Solutions Corporation, Marketing Strategy Department, Business Promotion Division, Security and Trust Promotion Office
Mail: kojin-bs@west.ntt.co.jp

8. Requests

The name of the accredited Personal Information Protection Organization to which the Company belongs and the contact point for complaints are as follows.

  1. Requests made through direct visits to the Company will not be accepted.
  2. In the case where a request is made by the individual concerned, identity verification will be conducted using methods such as the following.
    Verification is conducted using documents such as a driver's license, passport, basic resident registration card (version B)*4, health insurance card, or certificate of registered seal, etc.
    • *4 The basic resident registration card (version B) refers to a resident registration card that includes the holder's address.
  3. In the case where a request is made by a representative, verification methods such as the following will be required.
    The Company will verify the request by means such as a letter of authorization from the individual concerned, a certificate of the registered seal used on that letter, and a telephone call to the individual concerned.

The information contained in this document is current as of June 16, 2025.

Policy for the Specific Handling of Specific Personal Information, etc.

1. Purpose for Using Specific Personal Information

The purposes for which the Company uses Specific Personal Information, etc.*5 are limited to the affairs described below.

  • *5 Specific Personal Information, etc.
    Refers to Individual Numbers and Personal Information containing Individual Numbers. The same definition shall apply hereinafter.
  1. Affairs relating to the preparation of payment records for remuneration, fees, contract payments, and prize money.
  2. Affairs relating to the preparation of payment records for real estate usage fees, etc.
  3. Affairs relating to the preparation of payment records for consideration paid for the acquisition of real estate and similar assets.
  4. Affairs relating to the preparation of payment records for brokerage fees associated with the sale, purchase, or lease of real estate and similar assets.
  5. Affairs relating to withholding tax certificates for employment income.

The Company will request the provision of Specific Personal Information, etc. through appropriate means and only within the scope necessary to achieve the purposes of use.
Furthermore, the Company will clearly indicate the purpose of use at each time of acquiring Specific Personal Information, etc. directly in written form, with the exception of the case falling under any of the items of Paragraph 4, Article 21 of the Personal Information Protection Act.
However, this does not apply in the cases of Item 1 or 2 of Paragraph 3 of Article 18 of the Personal Information Protection Act which is modified in accordance with Item 3 of Article 30 of the Number Act.

2. Provision of Specific Personal Information, etc. to Third Parties.

The Company will not provide Specific Personal Information, etc. to any third party. However, in the cases prescribed in each Item of Article 19 of the Number Act, the Company may provide necessary Specific Personal Information, etc. to related third parties, or may also receive necessary Specific Personal Information, etc. from related third parties without the prior consent from the individual concerned.

3. Provision of Specific Personal Information, etc. in Connection with Outsourcing to Other Business Operators.

The Company may provide the Specific Personal Information, etc. handled by the Company to contractors to whom the company outsources all or part of the handling of the Specific Personal Information, etc. In such cases, the Company will select contractors that are recognized as properly handling Specific Personal Information, etc., and provide appropriate supervision of such contractors.

4. Basic Concept on Security Control Measures

The Company will endeavor to appropriately implement measures such as the following to ensure the secure management of Specific Personal Information, etc. when handling such information.

  1. Technical Protection Measures
    The Company will endeavor to prevent unauthorized access to Specific Personal Information, etc. and the leakage, loss, or damage of Specific Personal Information, etc. by taking the appropriate measures to control access to Specific Personal Information, etc., restrict methods of taking out Specific Personal Information, etc., and implement safeguards against unauthorized access from external sources, etc.
  2. Organizational and Human Protection Measures
    1. A person responsible for the protection of Specific Personal Information and a person in charge of clerical work relating to such information*6 will be placed in each department handling Specific Personal Information, and the responsibilities and authority will be clearly defined.
    2. In order to securely manage Specific Personal Information, the Company will establish internal regulations and manual, etc., ensure that a person in charge of clerical work relating to such information comply with relevant requirements, and appropriately monitor and supervise their compliance.
    3. By regularly providing appropriate education and training to persons in charge of clerical work concerning the handling of Specific Personal Information, the Company will endeavor to promote awareness of each and every employee to ensure they fully recognize the importance of Specific Personal Information, etc. and handle it appropriately.
    4. In the case where the handling of Specific Personal Information, etc., is outsourced, the Company will supervise contractors by concluding confidentiality agreements and other measures to ensure the proper handling of Specific Personal Information.
      • *6 Person in Charge of Clerical Work
        Refers to a person engaged in clerical work relating to Specific Personal Information, etc. The same definition shall apply hereinafter.
  3. Physical Protection Measures
    The Company will take measures such as access controls to buildings and floors in which Specific Personal Information, etc. is handled, prevention of theft, etc., and locking mechanisms when taking out or storing systems and documents.

5. Procedures for Disclosure, Correction, etc.

  1. Procedures for Disclosure, Correction, etc.
    The Company has established the following procedures regarding customers' requests (hereinafter referred to as "requests for disclosure, correction, etc.") for notification of the purpose of use, disclosure of Specific Personal Information, etc.(hereinafter referred to as "disclosure, etc."), or correction, addition or deletion of Specific Personal Information, etc. and refusal of use (hereinafter referred to as "correction, etc.").
    1. Procedures for Disclosure, etc.
      Customers should contact the inquiry desk for "6. Contact points for opinions, etc. regarding the handling of Specific Personal Information, etc. " After verifying the identity of the customer or the customer's representative, the Company will respond by means of electromagnetic records, written documents, or other methods requested by customers among the means determined by the Company. Provided, however, that the Company judges it difficult to disclose the information by the means customers requested, the Company will inform customers of it and the reason, and the Company may disclose the information through delivery of written documents. Customers' requests must be submitted using the application forms designated by the Company. Please note that a certain period of time may be required before a response can be provided.
      Even if a customer requests disclosure, etc., the Company may decline to disclose all or part of the requested information in accordance with the provisions of the Personal Information Protection Act. In such cases, the Company will notify the customer that disclosure will not be made and explain the reason.
      The Company may decline to disclose all or part of the relevant Specific Personal Information, etc. to a representative in the case where disclosure may harm the life, body, property, or other rights and interests of any person, etc.
    2. Procedures for Correction, etc.
      When there is a request for correction, etc. from a customer, the Company will investigate the details of the request. In this case, the customer's request for correction, etc. must be submitted using the forms designated by the Company.
      If, as a result of an investigation, the Company determines that the content of the Specific Personal Information, etc. is inaccurate, or that the handling of Specific Personal Information, etc. is improper, or that the rights or legitimate interests of the customer may be harmed, the Company will take appropriate corrective action.
      Even if there is a request for correction, etc., the Company may decline to correct all or part of the information in accordance with the provisions of the Personal Information Protection Act and the Number Act. In such cases, the Company will notify the customer that correction will not be made and explain the reason.
  2. Identity Verification, etc.
    Requests for Disclosure, Correction, etc. require documentation sufficient to verify the identity of the individual concerned, or to verify the authority of the representative. For details on required documentation, customers should contact "6. Contact points for opinions, etc. regarding the handling of Specific Personal Information, etc."
  3. Handling Fees for Requests for Disclosure, etc.
    - Handling Fees: 1,100 yen (tax included) will be charged per request.
    No fee will be charged for notification of the purpose of use.

6. Contact Points for Opinions, etc. Regarding the Handling of Specific Personal Information, etc.

For consultations, requests, and other inquiries regarding the handling of Specific Personal Information, etc. of the Company, please contact the inquiry desk below. *Please note that the contact point listed below is no longer available.

- Contact Point
NTT Business Solutions Corporation, Marketing Strategy Department, Business Promotion Division, Security and Trust Promotion Office
Mail: kojin-bs@west.ntt.co.jp

7. Requests

  1. Requests made through direct visits to the Company will not be accepted.
  2. In the case where a request is made by the individual concerned, identity verification will be conducted using methods such as the following.
    Verification is conducted using documents such as a driver's license, passport, basic resident registration card (version B)*7, health insurance card, or certificate of registered seal, etc.
    • *7 The basic resident registration card (version B) refers to a resident registration card that includes the holder's address.
  3. In the case where a request is made by a representative, verification methods such as the following will be required.
    The Company will verify the request by means such as a letter of authorization from the individual concerned, a certificate of the registered seal used on that letter, and a telephone call to the individual concerned.

The information contained in this document is current as of June 16, 2025.

Revisions

The Company may revise all or part of this Privacy Policy from time to time. Any revisions will be announced by reflecting the revised content on this website or through other appropriate means.

About external transmission of information

On this site, data such as users' website viewing information is collected by an external service. Since this is information related to the privacy of our customers, we will inform you of the list of external services, the details of the data collected by each service, the purpose of use, and the method of suspension, etc. below.

Please check the privacy policy of each of these services for information on how users' website viewing information, etc. are handled by these services. If you would like to disable these services in your browser, please check each of "disable (opt-out) pages".

List of external services

Advertising

Users' website viewing information, etc. are transmitted to the following services in order to deliver targeted advertisements based on the behavior and attributes of users of this site as well as advertisements that encourage return visits to our site on our and other sites, and to measure the effectiveness of the advertisements. For more information about these services, please see below.

Display & Video 360

Google LLC - United States of America (State of California)

About this service

Google uses cookies for advertising purposes such as serving and rendering ads, personalizing ads, limiting the number of times an ad is shown to a user, muting ads and measuring the effectiveness of ads. Cookies like 'NID', 'ANID' and 'IDE' are used to show ads on Google services or non-Google sites. Google also uses other cookies like '_gads', 'gac', 'gcl' to show ads on third-party sites, measure user activity, campaign performance and conversion rates for Google ads.

About the Operating Company

Google LLC

Examples of Information Transmitted
  • An identifier recorded on the device such as cookies
  • IP address (used to estimate location information, line type, access source company or organization)
  • The screen name of the URL of the viewed site and the application
  • The title of the viewed site and app
  • The URL of the site that was browsed just before our visit
  • Viewing date (used for calculation of stay time, etc.)
  • Web browser and device type, version
  • Information on the browsing environment such as the screen size of the device
Google Ads

Google LLC - United States of America (State of California)

About this service

Google uses cookies for advertising purposes such as serving and rendering ads, personalizing ads, limiting the number of times an ad is shown to a user, muting ads and measuring the effectiveness of ads. Cookies like 'NID', 'ANID' and 'IDE' are used to show ads on Google services or non-Google sites. Google also uses other cookies like '_gads', 'gac', 'gcl' to show ads on third-party sites, measure user activity, campaign performance and conversion rates for Google ads.
For information on how Google handles personal information, please refer to https://business.safety.google/privacy.

About the Operating Company

Google LLC

Examples of Information Transmitted
  • An identifier recorded on the device such as cookies
  • IP address (used to estimate location information, line type, access source company or organization)
  • The screen name of the URL of the viewed site and the application
  • The title of the viewed site and app
  • The URL of the site that was browsed just before our visit
  • Viewing date (used for calculation of stay time, etc.)
  • Web browser and device type, version
  • Information on the browsing environment such as the screen size of the device
LINE Yahoo! Ads

LY Corporation - Japan

About this service

LINE Yahoo! Advertising uses information such as your location, gender, and date of birth to display more relevant ads, and also analyzes your usage history of the services and information provided by advertisers and partner websites to use inferred information about your interests based on our own criteria.

About the Operating Company

LY Corporation

Examples of Information Transmitted
  • An identifier recorded on the device such as cookies
  • IP address (used to estimate location information, line type, access source company or organization)
  • The screen name of the URL of the viewed site and the application
  • The title of the viewed site and app
  • The URL of the site that was browsed just before our visit
  • Viewing date (used for calculation of stay time, etc.)
  • Web browser and device type, version
  • Information on the browsing environment such as the screen size of the device
Microsoft Ads

Microsoft Corporation - United States of America

About this service

Microsoft delivers personalized advertisements through Microsoft.com, Microsoft Start, Bing, and other Microsoft services based on users' interests and preferences, location information, transaction history, use of Microsoft products and services, search queries, and viewed content. Advertisers may choose to place web beacons (information gathering module) or use similar technologies on their websites to enable Microsoft to collect information regarding user activities on those websites and applications, and our Company uses this data on the advertiser's behalf to serve advertisements.
For example, viewing automobile-related content on Microsoft Start may result in automobile-related advertisements being displayed. Similarly, searching for "pizza restaurants in Seattle" on Bing may result in advertisements for restaurants in Seattle being displayed in search results.

About the Operating Company

Microsoft Corporation

Examples of Information Transmitted
  • Identifier used by Microsoft to identify the user
  • Identifier recorded in the device, such as cookies
  • IP address (used for location information, line type, and to estimate the company or organization from which you accessed the site)
  • URL of the site and screen name of the app viewed.
  • The title of the site or app viewed
  • Date and time of view (used to calculate time spent on the site, etc.)
  • Date and time when the relevant advertising banner was clicked.
  • Type and version of web browser and device
  • Information on the browsing environment, such as screen size of the device
  • Other information set in the tag (account ID, conversion label, etc.)

Analytics

Users' website viewing information, etc. are transmitted to the following services in order to analyze the access of users of this website and analyze the number of accesses and time spent on each screen, the number of users per usage environment and region, the route of inflow, search terms, etc. for the purpose of improving usability, optimizing content, and measuring the effectiveness of advertisements, etc. For more information about these services, please see below.

Clarity

Microsoft Corporation - United States of America

About this service

This service provides features to understand how customers utilize and interact with the website where it is implemented, thereby enabling product and service improvements as well as marketing activities. Website usage data is collected using first-party, third-party cookies and other tracking technologies to evaluate the popularity of product/services and online activity. Furthermore, the Company uses this information for site optimization, fraud prevention and security purposes, and advertising. For details on how Microsoft collects and uses customers' data, please refer to the Microsoft Privacy Policy below.

About the Operating Company

Microsoft Corporation

Examples of Information Transmitted
  • Identifiers stored on devices, including cookies and similar technologies
  • Screen interaction information, such as mouse movements and screen taps
  • IP address (It is used to estimate location information and network type, etc.)
  • URLs of websites visited and names of application screens viewed
  • Titles of websites and applications viewed
  • URL of the website visited immediately before accessing our website
  • Date and time of access (It is used to calculate visit duration.)
  • Type and version of the web browser and device used
  • Information regarding the viewing environment, including device screen size, etc.
Google Analytics

Google LLC - United States of America (State of California)

About this service

Google Analytics provides the functionality to analyze access frequency, time spent on pages, number of users by environment and region, inflow routes, search terms, and more. The identifiers used by Google Analytics cannot be used to track specific users or browsers across unrelated websites. For information on how Google handles personal information, please refer to https://business.safety.google/privacy.

About the Operating Company

Google LLC

Examples of Information Transmitted
  • An identifier recorded on the device such as cookies
  • IP address (used to estimate location information, line type, access source company or organization)
  • The screen name of the URL of the viewed site and the application
  • The title of the viewed site and app
  • The URL of the site that was browsed just before our visit
  • Viewing date (used for calculation of stay time, etc.)
  • Web browser and device type, version
  • Information on the browsing environment such as the screen size of the device
MIERUCA Heatmap

Faber Company Inc. - Japan

About this service

MIERUCA Heatmap provides a service that visualizes data on the actions users take on a webpage by using color intensity and making it easy to identify areas that need improvement. Faber Company may use data obtained through this service for statistical or analytical purposes.

About the Operating Company

Faber Company Inc.

Examples of Information Transmitted
  • Identifiers stored on devices, including cookies and similar technologies
  • Screen interaction information, such as mouse movements and screen taps
  • IP address (It is used to estimate location information and network type, etc.)
  • URLs of websites visited and names of application screens viewed
  • Titles of websites and applications viewed
  • URL of the website visited immediately before accessing our website
  • Date and time of access (It is used to calculate visit duration.)
  • Type and version of the web browser and device used
  • Information regarding the viewing environment, including device screen size, etc.

Data Collection

The Company transmits personal data of users of this site and the app to the services listed below to enable third parties to use the personal data of users of this site and the app for purposes including, but not limited to, behavioral and attribute analysis, going beyond mere advertising and access analysis and to enable the Company to use in behavioral analysis, attribute analysis, etc. linking information held by third parties with information of users of this site and app. Please check below for details regarding these services.

uSonar

uSonar Co., Ltd. - Japan

About this service

It provides a service that enables analysis by corporate attributes such as industry sector and revenue scale generating data for analysis at the level of company or organization codes without identifying specific individuals based on traffic data collected from websites. This service helps optimize overall marketing efforts, including website improvements and advertising. Also, service improvement and development are driven using the collected data to verify the accuracy of company and organization code linkages and perform periodic updates.

About the Operating Company

uSonar Co., Ltd.

Examples of Information Transmitted
  • Identifiers stored on devices, including cookies and similar technologies
  • IP address (It is used to estimate location information, network type and the company or organization from which the access originates.)
  • URLs of websites visited and names of application screens viewed
  • Titles of websites and applications viewed
  • URL of the website visited immediately before accessing our website
  • Date and time of access (It is used to calculate visit duration.)
  • Type and version of the web browser and device used
  • Information regarding the viewing environment, including device screen size, etc.

Functional Support

Users' website viewing information, etc. are transmitted to the following services to assist with functions necessary to provide this site, such as displaying in appropriate fonts, hosting images, and content management, etc. For more information about these services, please see below.

Google Fonts

Google LLC - United States of America (State of California)

About this service

Provides information on fonts that appear on websites and apps.

About the Operating Company

Google LLC

Examples of Information Transmitted
  • IP address
  • The screen name of the URL of the viewed site and the application
  • Viewing date (used for calculation of stay time, etc.)
  • Web browser and device type, version
Google Tag Manager

Google LLC - United States of America (State of California)

About this service

Google Tag Manager manages the program code of third-party services used on websites and apps, and provides functionality to enable third-party services as needed, optimized for the visitor's operation, the pages viewed, and the browsing environment.

About the Operating Company

Google LLC

Examples of Information Transmitted
  • An identifier recorded on the device such as cookies
  • IP address (used for estimating location information, line type, etc.)
  • Device setting language information
  • The screen name of the URL of the viewed site and the application
  • The title of the viewed site and app
  • Viewing date (used for calculation of stay time, etc.)
  • Web browser and device type, version
  • Operation information such as clicks and taps
  • Information on the browsing environment such as the screen size of the device
Inbenta

Inbenta Technologies Inc. - United States of America

About this service

This service provides functionality for appropriate communication saving the inquirer's information, inquiry details, and chat interactions to carry out chat-based support on websites and applications.

About the Operating Company

Inbenta Technologies Inc.

Examples of Information Transmitted
  • Information entered into the chat screen (which may include personal information.)
  • Identifiers stored on devices, including cookies and similar technologies
  • IP address (It is used to estimate location information, network type and the company or organization from which the access originates.)
  • URLs of websites visited and names of application screens viewed
  • Titles of websites and applications viewed
  • URL of the website visited immediately before accessing our website
  • Date and time of access (It is used to calculate visit duration.)
  • Type and version of the web browser and device used
  • Information regarding the viewing environment, including device screen size, etc.
jQuery

OpenJS Foundation. - United States of America (State of California)

About this service

Hosting the JavaScript library (the program code necessary to display the website) used on the website.

About the Operating Company

OpenJS Foundation.

Examples of Information Transmitted
  • IP address (used for estimating location information, line type, etc.)
  • The screen name of the URL of the viewed site and the application
  • Viewing date (used for calculation of stay time, etc.)
  • Web browser and device type, version
MARS FINDER

MARS FLAG Corporation. - Japan

About this service

We use cookies and other similar technologies for the following purposes:
・Recording the settings of users who use our services
・Extensive understanding of online behavior of users using our services In addition, other companies may provide us with measuring and analytic services.
When you browse pages where other social media buttons are installed, your information may be sent to the social media.

About the Operating Company

MARS FLAG Corporation.

Examples of Information Transmitted
  • An identifier recorded on the device such as cookies
  • IP address (used to estimate location information, line type, access source company or organization)
  • The screen name of the URL of the viewed site and the application
  • The title of the viewed site and app
  • The URL of the site that was browsed just before our visit
  • Viewing date (used for calculation of stay time, etc.)
  • Web browser and device type, version
  • Information on the browsing environment such as the screen size of the device
Tealium iQ

Tealium Inc. - United States of America (State of California)

About this service

This service provides functionality to manage third-party services used on websites and applications, and to activate the optimal third-party services tailored to visitor actions, the pages viewed, and the viewing environment.

About the Operating Company

Tealium Inc.

Examples of Information Transmitted
  • Identifiers stored on devices, including cookies and similar technologies
  • IP address (It is used to estimate location information and network type, etc.)
  • Device language setting information
  • URLs of websites visited and names of application screens viewed
  • Titles of websites and applications viewed
  • Date and time of access (It is used to calculate visit duration.)
  • Type and version of the web browser and device used
  • Interaction data such as clicks and taps
  • Information regarding the viewing environment, including device screen size, etc.
UNPKG

UNPKG

About this service

It hosts content such as images displayed on websites and applications, and provides functions to optimize content delivery by changing content delivery routes, etc. depending on the browsing environment, such as browsing region and connection type.

About the Operating Company

UNPKG

Examples of Information Transmitted
  • An identifier recorded on the device such as cookies
  • IP address (used for estimating location information, line type, etc.)
  • The screen name of the URL of the viewed site and the application
  • The title of the viewed site and app
  • Viewing date (used for calculation of stay time, etc.)
  • Web browser and device type, version
webtru

DataSign Inc. - Japan

About this service

Webtru provides functionality for notifying users of the purposes of use and for obtaining and managing consent regarding the collection and use of user information on websites and apps, and identifies the user's region using their IP address in order to display information appropriately based on that location.
In addition, in order to measure the usage of webtru on websites and applications where webtru is implemented, information such as the URLs of websites viewed by users and the dates and times of access is utilized.
Other information, such as the type and version of the user's web browser and device, is automatically transmitted by the browser, however, such information is not utilized.

About the Operating Company

DataSign Inc.

Examples of Information Transmitted
  • IP address
  • URL of the website viewed
  • Date and time of access
  • Type and version of the web browser and device used

Personalization

Personal data such as users' website viewing information is transmitted to the following services in order to optimize the displayed content and improve usability by switching the display of content such as images and analyzing responses to content based on the behavior and attributes of the users of this website. For more information about these services, please see below.

Account Engagement

Salesforce Japan Co., Ltd. - United States of America (State of California)

About this service

Account Engagement collects information regarding the activities and behavior of users of websites and applications and provides functionality for email marketing, social media marketing, marketing analytics, and data integration with Customer Relationship Management (CRM) systems. Data is processed under the direction of the operators of websites and applications that use Account Engagement.

About the Operating Company

Salesforce Japan Co., Ltd.

Examples of Information Transmitted
  • Identifiers used to uniquely identify users, including Customer IDs
  • Identifiers stored on devices, including cookies and similar technologies
  • Information entered by users into forms.
  • IP address (It is used to estimate location information, network type and the company or organization from which the access originates.)
  • URLs of websites visited and names of application screens viewed
  • Titles of websites and applications viewed
  • URL of the website visited immediately before accessing our website
  • Date and time of access (It is used to calculate visit duration.)
  • Type and version of the web browser and device used
  • Information regarding the viewing environment, including device screen size, etc.

Use of Cookies and Similar Technologies

This website uses cookies and similar technologies for purposes including website analytics, advertising, web customer engagement tools, and other online activities.
Cookies collected through this website are handled in accordance with the privacy policies of the respective service providers.
Customers may disable the use of cookies by accessing the opt-out pages provided by the respective service providers.
If the information constitutes Personal Information, it will be handled in accordance with our Privacy Policy.


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