Service available
in English, Portuguese, Spanish, Chinese, Korean.

9am to 5pm Monday through Friday
(Closed Saturday, Sunday, National Holidays and New Year's Holidays [Dec.29 to Jan.3])

• Can also be called from mobile phones and PHSs.
• To avoid making a wrong number, please confirm the number before you dial it.

Help and Support

FLET'S service and Hikari Denwa

(in Japanese Only)

Troubles

24 hours a day, 7 days a week (from 5pm to 9am, you can leave a voice message)

• Repair service is available from 9am to 5pm.

TAbout FLET'S setup manual and the support tool(CD-ROM)

TAbout the contents of NTT West's information equipments' manuals.

9am to 5pm (365days)

• Toll free dial is not available outside of NTT West’s service area (Hokuriku, Tokai, Kansai, Chugoku, Shikoku and Kyushu).
• Can also be called from mobile phones and PHSs.
• To avoid making a wrong number, please confirm the number before you dial it.

Telephone Service

(in Japanese Only)

(in Japanese Only)

24 hours a day, 7 days a week (from 5pm to 9am, you can leave a voice message)

• Repair service is available from 9am to 5pm.
• To avoid making a wrong number, please confirm the number before you dial it.

Comments, requests and other Inquiries about NTTWEST

Customer center

(in Japanese Only)

9am to 5pm Monday through Friday
(Closed Saturday, Sunday, National Holidays and New Year's Holidays [Dec.29 to Jan.3])

• Can also be called from mobile phones and PHSs.
• To avoid making a wrong number, please confirm the number before you dial it.

Other Inquiries about NTT WEST

• Procurement
• Environmental protection activities
  mail:kankyo@west.ntt.co.jp