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| Charges |
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| DIAL Q2 charges consist of NTT West dialing charges and information
charges set by information providers. |
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The information provider is the creditor
for information charges. You can suspend collection of information charges in
cases such as when someone other than the subscriber makes DIAL Q2 calls without
permission. Contact NTT West Information at 0120-064337 (toll-free) if you wish
for us to take action to suspend collection. |
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| Information Services Menu |
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| DIAL Q2
provides you with easy access to a variety of information. Those fee-based programs
include prerecorded news, economic information and music, map information by fax,
online information services and e-mail services. |
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NTT West separates programs provided into Password Genre and Open
Genre so you can use DIAL Q2 without extra worries. |
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Call NTT West Information at 0120-064337 (toll-free) to apply for
a password if you wish to access Password Genre programs. |
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Open Genre does not require a password, but we recommend that you
use a password to prevent unauthorized use by persons other than the subscriber. |
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DIAL Q2 cannot be used from public telephones. |
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If the subscriber for the analog line etc.
is a company, an original Certificate of Registered Seal Impression is required.
Therefore, companies cannot apply by fax. |
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A copy of your Japanese driver's license,
passport, Japanese health insurance certificate or other documents that verify
your name and age are required at application. Please send the documents with
your application form. |
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| Measures For Worry-Free Use |
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| You can request to block access
to DIAL Q2. |
Call NTT West Information at 0120-064337 (toll-free) 9 a.m. to
5 p.m. Monday through Friday (closed holidays and New Year's holidays).
(The subscriber must make the application to bock access.) |
Subscribers can apply to suspend
collection of information charges. |
NTT West bills information charges incurred by subscribers on
behalf of information providers. However, we can suspend billing of information
charges in cases such as when someone other than the subscriber makes DIAL Q2
calls without permission. Contact NTT West before paying the bill or by the business
day before the funds transfer date for automatic bank account payment if you wish
for us to suspend collection.
Call NTT West Information at 0120-064337 (toll-free). |
We will inform you of excessive
charges before billing. |
| If the total of information charges and dialing charges is three
times or more that of the previous month due to DIAL Q2
usage and is ¥30,000 (¥31,500 tax included) or more, NTT West will inform you of excessive charges
by telephone or in writing before billing. |