NTT WESTJapanese HOME Service Guide Corporate Profile News Release

MAIN MENU 1.TELEPHONE SERVICE APPLICATIONS AND CHANGES 2.BILLING AND PAYMENT 3.DISCOUNT OPTIONS 4.USEFUL SERVICES 5.GREAT SERVICES FOR THE INTERNET 6.OTHER CONVENIENT TELEPHONE SERVICES 7.WHEN YOU CAN'T GET THROUGH SERVICE GUIDE TOP PAGE
1.TELEPHONE SERVICE APPLICATIONS AND CHANGES
Temporary Suspension of Telephone Service
NTT West can temporarily suspend your telephone service at your request. There are two types of suspension you can choose from.
• NTT West does not refund the subscription fee after the telephone service is cancelled.
Type I (Ichiji Chudan)
The telephone number will not be changed. During the suspension period, basic monthly charges will apply.
Type II (Riyo Kyushi)
The telephone number will be changed when the line is reconnected. During the suspension period, basic monthly charges will not apply.
• Not available for telephone lines under Analog Lite Plan or INS-Net 64 Lite.
Telephone Bill Payment after Suspension
After you suspend your telephone service, one or two bills may be issued for charges up until the time it is actually disconnected. Subscribers using automatic bank account payment are requested to pay in person if the bank account will be closed before the final payment can be made. Please use the NTT West bill with an electronic bar code.
MAIN MENU 1.TELEPHONE SERVICE APPLICATIONS AND CHANGES 2.BILLING AND PAYMENT 3.DISCOUNT OPTIONS 4.USEFUL SERVICES 5.GREAT SERVICES FOR THE INTERNET 6.OTHER CONVENIENT TELEPHONE SERVICES 7.WHEN YOU CAN'T GET THROUGH SERVICE GUIDE TOP PAGE BACK NEXT