NTT WESTJapanese HOME Service Guide Corporate Profile News Release

What is Disaster Emergency Dengon Dial 171
go to top
System of voice mail service in emergencies
 Voice mail service in emergencies functions to convey voice messages for confirming the safety of families, etc. A telephone number in the stricken area is the key to operating it.
 The last three digits of a private phone number being used in the stricken area are identified automatically by NTT WEST's network systems and registered in message storage devices that have been installed in 50 places throughout the country.
 In a disaster, outgoing telephone lines from the stricken area as well as lines among other areas of the country are available, while inbound lines to the stricken area become congested. The system, which is like making a detour to avoid a traffic jam, is effective in exchanging messages in emergencies.
 This service can store messages, so even if disaster victims are away from home or cannot use their private phone due to a blackout, they can record a message or call up any recorded message and listen to it via public and mobile phones.


Voice mail service in emergencies functions to convey voice messages by recording and calling up the recorded message.
 For details on using voice mail service in emergencies, go back to the top of this page and click "For more details: Voice Mail Service in Emergencies."
Copyright (C) NIPPON TELEGRAPH AND TELEPHONE WEST CORPORATION.Privacy Policy