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  2. Service Guide
  3. Guide to Charges
  4. Paying Your Telephone Bill

Service Guide

Paying Your Telephone Bill

This section describes the different ways you can pay your telephone charges.

Credit card payment

You can pay your monthly telephone charges by credit card.
This page has links to online applications for setting up credit card payment, and changing card company or card number information.
Your credit card company will bill you for telephone charges.

Accepted credit cards

Credit cards must have one of the following logos.

  • NTTGC
  • Master Card
  • VISA
  • JCB
  • AMERICAN EXPRESS
  • Diners Club
Itemized bill

NTT West does not send an itemized bill by post.
Please apply for My Billing to view an itemized statement online.

Application procedure

Use the following steps to apply for credit card payment.

  • Step1
  • Step2
  • Step3
  • Step4
Apply Request a form
Application

You can apply online or by using an application form designated by NTT West.

Online application is available for credit card payment.
Application form download

Request a form

Application form request by post

We will send you an application form for paying NTT West usage charges by credit card.
Please state that you are requesting a credit card payment application form when you submit the request.

Request a form

Subscribers without credit cards
Delinquent accounts

NTT West may disconnect your telephone line or terminate your contract if payment is not received. However, failure to pay usage charges for a third party such as an ISP, or DIAL Q2 information charges will not result in the disconnection of your telephone line or termination of your contract by NTT West.

* NTT West may charge 14.5% p.a. interest (approximately 0.04% per day) as a penalty for payment made after the due date.

Billing inquiries

審査 16-2329-1

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